This course provides students with an understanding of hotel and tourism industry, which allows them to develop their knowledge and skills to go on and assume operational and supervisory roles in the hospitality industry, such as; Waiters, Front office Clerks (Receptionists), Room Stewards, Bartenders, Uniformed Staff in Front Office, Reservation Clerks, Front Desk Cashiers, and Supervisors on the same areas.
Areas to be covered include;
- Human Resources Essentials
- Business Computing for Hospitality
- English Language for Hospitality
- Foreign Language
- Food Production Theory & Practical
- Food & Beverage Service Theory & Practical
- Marketing Essentials for Hospitality
- Tourism & Hospitality Industry
- Customer Relationships in Tourism & Hospitality
- Front office procedures
- Housekeeping Operation
Entry requirements – KCSE D-, Proficiency in English Language
Duration – 1 Year (4 terms)
Tuition Fees – KES. 30,000 per term
